All standard orders please allow at leas 3-4 working days for your order to arrive. If you have requested personalised items you will need to allow 5-7 working days.

During busy periods if timescales exceed the above we will advise you once your order has been placed and of course if you need your items sooner we will of provide a full refund.

Delivery of smaller items will be via Royal mail 1st class, Items over the value if £15 will be sent using a tracked and signed for service.

Larger items (Over 1 kg in weight) will be shipped via UK Mail next day courier service.

Delivery costs

Shipping is a flat rate of £5 

Payment terms - Online orders

All payments need to be made for goods at the time of purchase, you will be directed to our 3rd party payment provider.

No orders will be dispatched until payment is received.

Cancelled orders

You have the right to cancel your order up to 7 days after the purchase, you need to inform us either via email or writing within 7 days of your order date. Then you will need to return the items to the following address (recorded delivery) within 30 days of purchase.

Once the items have been received and checked by us a full refund will be given including original postage paid.

Incorrect orders

If a spelling error has been made by us on your order then we will replace these items free of charge, if the spelling error has been made by the customer then they will need to re-order the good themselves via the website.